EMR Southern Recycling - Pensacola

I am reporting them to the BBB.. THEY STOLE COPPER FROM ME!! I am not sure if this is a regular occurrence or they are taking advantage of the fact that I am unfamiliar with their order of operations. I don't often visit scrap yards. Never been here before.. It was raining all day and to be fair I did show up about 10 minutes before 5pm the close of the business day. Only to be greeted by a very unpleasant older woman who was obviously not in the mood to deal with anymore customers. She asked what I had and I said one tote. She replied with " If it doesn't weight 20 lbs the scale won't pick it up" She asked what kind of metal it was. I said " There was copper and other materials but wasn't sure what else " She told me to drive to one of 2 stations. The traffic from the workers hustling to get their work done and with all the chaos of rain and scrap everywhere I let the First gentlemen know I didn't know where to go. The night before my husband's crew had disassembled ceiling fans to separate the copper cable it was quite easy to do and so I took the first few to see what they would net. Another employee on a forklift pulled up and I took out my tote he said to follow him. Got back in my car to drive and the first gentlemen was making fun of me saying " didn't I want to get paid and You can't drive up to the building.. So I got out walking about 500 yards into a building where they already had my cash out ticket in hand...for 2.08 cents!!! I asked where my tote was that was a mistake and looked down and there was the tote with the ceiling fans casing inside and none of the copper wires! I told them there was copper they said there was no copper in the tote it was all lead! I told them to keep the $2.08 and I wanted my tote and scrap materials back. He handed me the cash receipt and allowed me to take my scrap and tote minus the copper wiring. The nerve of thinking I am that stupid.. This is what I have after visiting this company!

Excellent place to take your recycle metals. Great hours easy yard layout and quick pay for your metals. I have been going to this location for 20+ years and I think they are the best in town. Its an easy yard to understand flow. You get accurately weighed in and out. They have magnets and grapples if you want/need them to unload your truck. I always take my own hardhat because you have to have one in the yard. Quick pay same day. When you are driving there be sure to take the road that follows the fence line of the boatyard. It is not a big road and there are some rough spots but it goes right along the fence to EMR. It pretty much dead ends at the scale building.

This was my first visit there so I really wasn't sure where too park and of course it wasn't in the right spot but the gentleman on the lift could tell it was my first visit so he told me I was just fine there today too just pull over there next time he got my scrap and further showed me the rest of the way. Got my ticket where I was surprised at the way higher price they were paying. I will definitely take and sell to this yard in the future. Even if they were a holes it's worth going for the prices they are paying.