Republic Services (formerly Citizens Disposal)

My experience was horrible here. I talked to Yvonne she was at the window and she was really rude. I went to drop off wood she quoted me a price. Then I told her I lived in the township (which means it's free) and for some reason she couldn't believe it. I gave her my license she gave it to Sarah at the computer and then Yvonne was saying my address was probably not in the township.. Just a nasty attitude. Then when she gave me my license back she kind of threw it down with an attitude. You all need to work on providing better customer service.

Absolutely the worst customer experience I’ve ever had in my life… from overages charges that weren’t even my dumpster contracts that were not clarified that locked me in for 7 years and ripping over $700 out of my account without approval after the service was canceled. Run away from this company biggest scam racket I’ve ever dealt with. $200-$300 a mth for their second to smallest dumpster. Have fun dealing with Brenda and every other a hole that you will deal with. Angels to get you to sign initially demons when you want to cancel. Horrible horrible horrible… can’t say enough bad things about them honestly.

I don’t do reviews often. But this experience definitely deserves one. Last Monday which would have been 9/11/23 I realized I had misplaced my car keys. THANKFULLY I have a tile on my cars so I can see the location. Well my keys were pinging at Republics yard over by the airport in Flint. (I must have thrown my keys out when I threw the rest of the trash out for Monday pick up) My husband and I drove up there around 930pm with little hope we would recover them. The 2nd night shift (around 930-10pm) we’re absolutely incredible! Not only did they offer to help us and looked up our truck number on our route but they pulled the truck up to the garage and told me they would open it up and search threw every bag if they had to! When one of the workers brought the truck up… it was empty. I thought forsure they were already on their way or in the landfill. By the grace of god my keys had got caught on the side of the truck and was the ONLY thing left in there. They retrieved my keys and even wrapped them up for us for the car ride home. I asked them their names so I could individual give them credit but this crew didnt require that attention. Well… TOO BAD! You were all Angels that night and In a world were customer service and help is non existent you stand out above the rest. None of you were required to help search and spend your night in the rain but you did and with a smile on all of their faces! So friendly and outgoing I can’t say enough how great these guys are. Thank you again “no names” I appreciate every single one of you!