WM - Rio Rancho Landfill

I have been using WM for a number of years. I am extremely satisfied with their service. I value their commitment to environmental responsibility. Their online services are nicely streamlined and user friendly.

I am writing to express my concerns regarding the inconsistency of the recycling collection service in my area. While I diligently pay my bill each month I have noticed that my recycling can is not picked up regularly which is quite disappointing. It appears that the collection service is more reliable when it comes to withdrawing payments from my account than it is with the actual pickup of recyclables. I believe it is essential for the service to ensure that recycling is collected consistently according to the schedule rather than when ever they feel like it.

Good service. WM is good about updating on delivery schedules. They only downside is that our containers break a little more each time they are emptied the trucks are rough on them. I've had no issues getting replacement containers when needed. Overall great service