Waste Pro - Ocala Recycling Center

Missed my trash pickup again..when I called the lady said it was a substitute driver and missed my street. I asked if they could come back out because will be overloaded by next pickup. She said she would contact her manager and call me back. Did I get a call back? No..because people suck and don’t care about customer service anymore. Enjoy the extra work on Tuesday 👍

I pay for one season of service up front they never say anything about extending it they stop coming at the end but then after I switch to another provider because they stop coming without warning they bill me. I text them asking what's up they never respond. Now I'm on collections I found out they received my texts and just refused to respond all for service they never provided. There are a lot of options go with someone else.

The black woman that is on check in needs to explain things better. She also had bad attitude. The Trailer was overweight for almost 2000 lbs ( 81700 ) and she ask me to back up on the scale ( that’s unusual not safe and it can uncalibrate the scale ) instead of saying that a forklift will take some weight off ( which she didn’t say it ) she keept insisting me to back on the scale. After I let her to tell me and I back up on the scale about half way and stopped. The forklift took some weight off and then the weight got legal. ( 80 000 lbs ) she ask me for my name and I gave it to her and I ask her name and she refused to give to me. I wonder who hired her if she had a bad attitude ?? If she can’t handle the Truck drivers what is she doing there ?! I hope I don’t have to come back to that place anymore and deal with employees bad attitude.