Sims Metal - Albany, New York

Worst experience! We called ahead to see if they had people to help us and the women on the phone said yes they would help us move our very heavy cast iron radiators. So when we got there the sign said exit only in very bold print so we went to where it says scale entrance and after we waited a few minutes being ignored by the employee in the building we called again. The very sweet women that we talked to early picked up and told us to ignore the exit sign and go to the scale all the way to right. After they weighed us she said to pull forward and someone would be out to help. So we did just that pulled up backed in next to pile of scrap until the employee in the machine started yelling to have us park over by him. Well now the machines are loud but waiving your hands like a maniac telling us where to go doesn’t help either one of us. The gentleman had us park in a giant mud puddle because it was easier for him to sit in that machine watching us struggle to get everything out instead of helping himself or getting someone else to help. So now the we know we aren’t getting help like we were hoping cause it was a process to get these things in now we have to hold up everyone to get them out of the truck. I have never felt so rushed like I did there I had 1 radiator that was pushed out and was right next to our metal bumper and this guy couldn’t even give us a min to get more off the truck before he is picking it up with the magnet. Would have been nice for us to unload it then have him move it to where it needed to go but instead it felt like a mad dash to unload and get out of his way. Unfortunately the only person who should get any kind of shout out was the very nice woman answering the phones. More then likely won’t be back and won’t really recommend to anyone.

Absolutely the worst yard in the area prices are terrible a complete rip off

Great place. The staff is so nice and friendly even when I went to the wrong spot. Highly recommended and so much better than their competition a few towns further north. I really cannot stress enough how friendly they are there be it a steam shovel driver weigh station attendant or any other staff.