BottleDrop Redemption Center - Bend

To preface I have never had any issues with dropping off bags and getting cash prior to my visit today. The staff is generally pleasant to interact with. HOWEVER today as I was on my way out of town for a cross country move I stopped in the 2nd Street location to cash out my remaining balance of roughly $60. There were maybe 4 cars in the parking lot and I had a small 4x8 UHaul trailer. I pulled in where I wasn't blocking any spots or cars to run in quickly grab my cash voucher and get my cash and was immediately berated by the dark haired heavier set security officer for "blocking the entire parking lot where he's had several accidents already today and not allowing customers to park". I said I'm just grabbing my cash and would be on my way very quickly (my father was still in the truck with it running). He said I needed to move my truck which I then went out to move up to some spots that were blocked off by cones again not preventing anyone from pulling through and not parking any cars in. He came out and yelled at me again and "kicked me off the property". I pulled out of the parking lot and parked on the street 2 blocks away and walked back in to cash my voucher. As soon as I stepped foot in again he berated me and threatened to calls the cops stating I was not allowed on the property. Not trying to cause a scene and delay my cross country trip any more I walked back to my truck only to realize my voucher is only good for today and only at that location. I was planning to go to a different location to grab my cash and be on my way. So now I'm out the cash but what bothers me the most is how RUDE and power tripping the security officer was to me. Absolutely unnecessary. The lady working the front desk gave me a look of embarrassment for him and could tell she felt uncomfortable with the situation. I will be contacting customer service to see how they can assist in getting this resolved.

I have been going to this location for 7 years without any problems. The over weight "security"guard is constantly harassing me and taking pictures of my license plate giving me menacing stares and invading my business even going as far to follow me off property and call me a dog for walking across the street to use the bathroom then following me to my truck taunting me in attempt to cause violence. The employees are rude and treat people like animals literally. The security was trying to provoke me into a fight by taunting me. Very professional.

This review is specific to the Bottle Drop location at the Bend Fred Meyer. I've attempted to drop my cans at this location twice now without success. The first time the drop box was out of order. The second time the machine was actually working but when I opened it there was such a backup of bags that I couldn't have fit another single can in it. I've wasted my time and gas twice now. Going forward these cans may just have to go to the landfill.