WM - Montrose Recycling Center

Unfortunately I cannot give zero stars for this company. Their customer service is deplorable. I tried to cancel my service online over a week ago. they said they would contact me the next day & did not. If they called me they never left a message. I have been trying follow up to cancel my service for over 3 hours this morning. I can get to a representative who then transfers me to the cancellation dept. & I have been in that que for over an hour. The live Chat rep took over 25 minutes to engage me online & when they did I was going to the bathroom & they dropped me when I didn't respond in less than two minutes. I cannot get to a local representative or a local number. I do not reccomend them under any circumstances.

Terrible Service over multiple years. So bad the entire City of Ouray canceled service with WM. When I tried to cancel my business service; they have acted like a Mob based confidence scheme. No service lied about a "contract" and provided no service for over 2 months WM- don't go away mad; just go away!

I'd give this recycling center 5 stars if their hours weren't so strict. Sometimes they close at 4 sometimes 1-2:00pm. I finally noticed the sign "closed due to high winds." I can understand that! I live up in the hills near Delta and it's constantly windy. I actually saw 2 deer running around the recycling place. They must be hungry to go searching for food scraps at a recycling center. 😢🦌 Anyway - it's a great place to recycle except the hours! I don't get off work until 4:30 but most people get off at 5. How are they expected to recycle if the gate is only open while they're at work???