Pick Your Part - Oklahoma City

This place is so frustrating. Drove all the way there paid to get in just for the parts to damaged. The pictures that they put on their website two days were fine. No one wants dented up side panels and doors. First picture is what they put on the website. Second picture is from today.

I went to purchase a window regulator when I got to the register the worker double checked the compatibility for my car. I was told it wouldn’t fit he printed out a list for me threw the regulator into a wheelbarrow behind him. The first car on the list was the car I pulled the part from. I didn’t notice until I got home that one of the window clamps was broken. I live 40 minutes from the city and I can’t get ANYBODY ON THE PHONE AT THAT LOCATION. THEIR CUSTOMER SERVICE IS NONEXISTENT. THE PHONE REDIRECTS TO THE 800 NUMBER AND ALL THEY DO IS HANG UP OR PUT YOU ON HOLD FOREVER.

Spent about 3-4 hours pulling 500 dollars worth of parts that I really needed off of 4 different cars then after I checked out I saw that the lady at the register charged me 130ish bucks in warranty charges. When I explained that I didn’t need a warranty as I was buying body parts the lady said she couldn’t refund the warranty money. So I had to return all of the parts to get my money back and they told me after I returned them i couldn’t just buy them all again without the warranty. I’m so annoyed that they’d rather throw all of those parts that I returned away than just allow me to buy them without the warranty. I’ll definitely never go in there again if I can avoid it and if you don’t like scammy businesses tactics I’d suggest that you do the same. Edit: they replied and essentially said nothing. Thanks for everything LKQ