Central Arkansas Recycling and Disposal Services, LLC. (CARDS)

Worst trash service company ever. Been trying to get them to correct my billing for 3 months. Everyone answering the phone is incompetent and unable to help. They say a supervisor will contact you over and over and they never do. Zero accountability or follow up from anyone. I've wasted hours of my time calling over and over. DO NOT choose this company.

Driver of truck 214 is the BEST! He is patient as his trash pick up time is a busy time in the neighborhood. He always allows us to back out as often times we are leaving as he is coming. He even handed out stickers to the girls this week which made their day. We have never been missed and appreciate his work.

Never agreed to service. I called and talked to them a few months ago about providing service for my address. I was originally going to go with them because they were less expensive than my current provider. I had a personal emergency come up while on the call and asked if I could call them back to finish up setting service up for my address. After further discussion we decided to remain with our current service as the difference was only a couple dollars every 3 months and we did not have to pay for bin delivery and pickup if we ever discontinued service. I never called back. Today I received a past due bill with administrative fees etc... We never agreed to service and I never paid nor received a bin to use. No service has ever been provided to my address. They just decided to proceed with "service" without consent and now I have to call them to try to figure this out. I'm beyond frustrated. If a customer sets up service (which again I never agreed to) and never pays to have a bin delivered that should be a red flag that you would think they would want to look into as I am sure the person that pushed the order through is getting commission. I have not had a chance to speak with them yet as their office is currently closed. I will be reaching out to them tomorrow to try to have this resolved but will be filing a complaint with the BBB if they do not resolve this tomorrow.